In this webinar, Cynthia Alsup, VP of Software Sales at Access, was joined by Steve Colombus, CRM, CIP, IGP, CDIA+, Director, Data Retention at USAA, for a discussion on how his organization enhanced data management and governance to a transformational level as defined by the Generally Accepted Recordkeeping Principles (GARP) and the ARMA IG Maturity Model. They also reviewed:

  • “Hub & Spoke Model” for data management and governance
  • Setting the standard for data-driven leadership
  • The important role technology played in the program's success

Ultimately, his efforts contributed to USAA achieving the 2023 ARMA Award of Excellence!

You won't want to miss the details of this story and insights from Steve. Watch the webinar recording now!

Meet the Speakers:

— Steve Colombus, CRM, CIP, IGP, CDIA+
Director, Data Retention at USAA
— Cynthia Alsup
Vice President, Software Sales at Access