Featured Speakers:

Susan Cisco, CRM, PhD
Consultant, Access

John Isaza, Esq., FAI
VP Information Governance, Access


Join members of the ARMA Southwest Region for a special presentation of Responding to Pandemic-Related Records. This presentation will be led by Susan Cisco, CRM, PhD, and John Isaza, Esq., FAI, covering research around the ingestion of new record types during the pandemic. 

During this webcast, Susan and John will cover how the initial 2020 research was performed as well as findings from their additional research in 2021 including the latest information on vaccine-related records. They will dive into the research and resulting playbook and discuss how to leverage the information to identify, evaluate and analyze an organization's record-keeping response to a pandemic like COVID-19. 


Join us to hear:


  • Why the Research Group was formed and the methodology behind the research 
  • What a pandemic-related retention schedule looks like 
  • The top ten record types identified during the research process 
  • How to use the playbook to get ahead of the curve, benchmark, and increase communication and collaboration 
  • Updates since initial Playbook release