Modernizing Your KM Strategy for Digital Transformation

April 13th, 2021

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New technologies provide opportunities for budding entrepreneurs and established enterprises alike to develop new business models and processes that change older ways of running operations and improve how customers are served. Accelerating digital transformation involves integrated information management and 'Knowledge as a Service.' It's about how you work with new tools and across teams. To work smarter and faster, you need KM to ensure that information is not only easily accessible to foster greater productivity and collaboration, but also can be trusted to inform action. Sponsored by Access, Verint, and AvePoint, this webinar gives lots of pointers for modernizing your KM strategy for digital transformation.

In this webinar you will learn:

  • How the pandemic is driving digital transformation 2.0
  • How an API first approach to knowledge management breaks down barriers to KM adoption
  • How Knowledge management serves a vital role in the modern workplace
  • How knowledge management and records/information management and technology intersect


Moderator: Marydee Ojala, Conference Program Director, Information Today, Inc.

Kurt Thies

VP Product Evangelist

John Chmaj

Sr. Director, Product Strategy Knowledge Management

Timothy Boettcher

SVP, Client Services