Technology is intended to solve a particular problem or set of problems.

It is never a solution in and of itself.

If you're looking to implement an Electronic Content Management (ECM) system, the problem is finding a system that strikes the right balance between People, Process and Technology.

How should the vendor selection process work? What problems should this new technology solve?

Learn the best way to go about this process in Tips and Tricks for Managing an ECM Tech Assessment where Ilona and John provide some of their insights in how to navigate the ECM vendor market and give you an insiders guide to narrowing a system selection.